Charlene F
FENNVILLE, MI | 2021 Buick EnclaveJanuary 19, 2026
Guidance for a navigation system issue.
Response from Baker Chevrolet Allegan
January 19, 2026We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Walter R
OTSEGO, MI | 2020 GMC 1500 SierraJanuary 15, 2026
Check engine light diagnosis, nothing they could do since the light went out in-between diagnosis and service appointment.
Response from Baker Chevrolet Allegan
January 15, 2026Walter, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!
Sara K
ALLEGAN, MI | 2019 Chevrolet ColoradoJanuary 12, 2026
Great
Response from Baker Chevrolet Allegan
January 12, 2026Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Melissa Kay R
PLAINWELL, MI | 2026 Chevrolet EquinoxJanuary 8, 2026
Brett, Chris, and the finance manager were amazing to work with. The moment we stepped in the door they were friendly, courteous, and attentive to what I was looking for. I could not have asked for a better experience in purchasing a vehicle. I highly recommend them for your vehicle purchase!!
Response from Baker Chevrolet Allegan
January 8, 2026Melissa, thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!
Brendan U
KALAMAZOO, MI | 2026 Chevrolet Silverado 1500January 7, 2026
Fantastic, Chris Usher and Bret Mallory were very helpful and made this process very smooth and easy.
Response from Baker Chevrolet Allegan
January 8, 2026Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Steve A
ALLEGAN, MI | 2024 Chevrolet Silverado 1500January 5, 2026
Great Customer Service!!!!!
Response from Baker Chevrolet Allegan
January 6, 2026Steve, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
David L
ROMEO, MI | 2026 Chevrolet Silverado 1500December 22, 2025
You could not ask for any better service or a sale of a vehicle. They did everything they said they would do and more. I would highly recommend them.
Response from Baker Chevrolet Allegan
December 22, 2025David, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!
Terrence W
ALLEGAN, MI | 2023 GMC AcadiaDecember 9, 2025
Friendly people, dependable service, comfortable lounge with coffee and snacks!
Response from Baker Chevrolet Allegan
December 10, 2025Thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!
Matthew T
ALLEGAN, MI | 2020 GMC TerrainNovember 28, 2025
Dropped our vehicle off on October 30th didnt hear a word from anyone for a week and a day and that's because my husband called. Then got told dont worry we are getting to it today, which was a week and a day AFTER I dropped it off, and once again didnt hear anything that friday that they were supposedly getting to it. Couldn't figure out the issue then wanted to charge over 400 dollars for a battery till my husband said he could get it cheaper from a parts store. Kept talking about it could be two different parts but they are really exspensive, when my husband brought up about our warranty Chris who took over communication didnt know anything about it. Never hear another word from the service people till almost a month of having our vehicle and them calling my husband even tho Chris already did. The complete lack of communication with customer and apparently other co workers is disgusting. And the excuses of why or why not, is ridiculous, but yet was told he would make it right. Don't see that happening as well. So now today November 28th we are finally able to pick our vehicle up, as it was supposedly a battery and a starter which the starter is covered on our warranty and he dropped the battery price to what we could get it at the parts store. The lack of communication and lack of professionalism and lack of knowledge is very concerning. We bought our vehicle from this location, and we won't do it again nor will be probably ever bring our vehicle back here to be serviced.
Response from Baker Chevrolet Allegan
November 28, 2025Matthew, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Bruce U
MIDDLEVILLE, MI | 2023 Chevrolet Silverado 1500November 24, 2025
The service department performed promptly and communicated well.
Response from Baker Chevrolet Allegan
November 25, 2025Bruce, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
